中國星巴克降價背後的時代錯位:當"第三空間"神話遭遇消費降級浪潮

2025-06-15

星巴克降價背後的時代錯位:當"第三空間"神話遭遇消費降級浪潮

2025年盛夏,星巴克中國的一紙降價公告在消費市場激起千層浪。這個曾經代表著小資生活方式的咖啡巨頭,首次對其在中國市場的核心產品進行官方直接降價,將星冰樂、冰搖茶等20餘款飲品價格下調5元(人民幣),最低價探至23元門檻。這個看似尋常的商業決策,實則是星巴克在中國市場25年發展歷程中的重要轉捩點,折射出全球化品牌在中國消費市場變遷中的集體焦慮。

這場價格調整絕非孤立事件。在表面應對瑞幸、庫迪等本土品牌價格圍剿的策略背後,隱藏著更為深刻的市場邏輯變革。星巴克引以為傲的"第三空間"商業理念——那個曾經成功將咖啡店塑造成介於家庭與辦公室之間的社交聖地的商業模式,正在與中國當下的消費情緒產生危險的錯位。這種錯位不僅體現在價格層面,更是消費觀念、社交方式乃至生活哲學的全方位衝突。

中國咖啡市場的競爭格局已然重塑。瑞幸憑藉9.9元的平價策略和數位化運營,在2024年實現營收38%的增長,門店數量突破2.2萬家;庫迪咖啡更是以8.8元的超低價發起衝鋒;而蜜雪冰城在下沉市場構築的4-6元價格堡壘,讓星巴克23元的"降價後價格"依然顯得格格不入。這些數字背後,是消費者對咖啡認知的根本轉變:從社交貨幣回歸飲品本質,從身份象徵變為日常消費品。

這種轉變在Z世代消費者中表現得尤為明顯。與前輩們不同,這代人在虛擬社交中完成人際關係建構,在小紅書、抖音等平臺實現身份認同,傳統實體空間的社會功能正在被解構。他們更願意為產品本身買單,而非為空間體驗支付溢價。瑞幸的外帶模式和Manner的小店策略之所以成功,正是精准捕捉了這種"去空間化"的消費趨勢。

下沉市場的拓展困境同樣揭示了星巴克的適應不良。在三四線城市,消費者對高糖、低咖啡因飲品的偏好與星巴克的核心產品形成鮮明對比。當蜜雪冰城的檸檬水和古茗的水果茶以10-15元的價格成為市場主流時,星巴克即使降價至23元,依然難以突破價格認知的天花板。更嚴峻的是,數位化消費習慣的普及使得外賣訂單占比不斷提升,進一步消解了"第三空間"的獨特價值。

星巴克的掙扎與調適已經展開。此次選擇非咖啡飲品作為降價突破口,透露出其"上午咖啡,下午茶飲"的場景拓展策略;與迪士尼《瘋狂動物城》的聯名合作,則顯示出向茶飲品牌行銷方式靠攏的意圖。在管道層面,近半數新開門店佈局三線以下城市,但日均50-100杯的訂單量遠未達到理想水準。資本市場的動向同樣耐人尋味,出售中國業務股權的傳聞和管理層大換血,無不彰顯著這個咖啡巨頭在十字路口的彷徨。

這場價格調整或許只是一個開始。星巴克面臨的本質挑戰是如何在消費降級的時代重構品牌價值。是徹底投身價格戰的洪流,還是重新定義不可替代的消費體驗?是堅守全球統一的產品矩陣,還是深度本土化以適應中國口味?這些問題的答案,將決定星巴克在中國市場的下一個二十五年。

霍華德·舒爾茨那句"如果我們只是賣咖啡,星巴克早就不存在了"的箴言,正在遭遇中國消費者的現實詰問:"如果我不需要你的空間,為什麼還要買你的咖啡?"這個問題的答案,不僅關乎一家企業的命運,更折射出中國消費市場從符號消費走向理性消費的歷史性轉變。在這個轉變過程中,所有以"空間敘事"為核心價值的品牌,都不得不面對價值重估的陣痛。

The Misalignment of an Era Behind Starbucks' Price Cuts: When the “Third Space” Myth Meets a Wave of Consumption Downgrading

In the summer of 2025, a simple price reduction announcement from Starbucks China sent ripples across the consumer market. The global coffee giant, once a symbol of aspirational middle-class lifestyle, officially slashed prices on more than 20 of its core beverage offerings in China, including Frappuccinos and iced teas, by up to 5 RMB. The lowest price point now reaches 23 RMB. While on the surface this may appear to be a routine commercial decision, it actually marks a pivotal moment in Starbucks’ 25-year development in China, revealing the underlying anxiety of global brands grappling with rapid shifts in Chinese consumer behavior.

 

This pricing move is far from an isolated reaction. Beneath the strategy of fending off the fierce price competition from local brands like Luckin Coffee and Cotti Coffee lies a deeper transformation in market logic. Starbucks' once-celebrated “third space” model—positioning its cafes as a social sanctuary between home and office—is now increasingly misaligned with current Chinese consumer sentiment. This dissonance is not just about pricing, but reflects a broader divergence in values, social interaction norms, and even lifestyle philosophy.

China’s coffee market landscape has been fundamentally reshaped. Luckin Coffee, riding on a low-price model (9.9 RMB) and aggressive digitalization, achieved 38% revenue growth in 2024, with over 22,000 outlets nationwide. Cotti Coffee has pushed prices even lower, offering products at 8.8 RMB. Meanwhile, budget-friendly tea brands like Mixue Bingcheng have fortified their dominance in lower-tier cities with 4–6 RMB drinks. In this context, Starbucks’ “discounted” 23 RMB products remain largely out of sync. These numbers signal a shift in how Chinese consumers perceive coffee—from a social currency or status symbol to a functional, everyday beverage.

This shift is especially pronounced among Gen Z consumers. Unlike previous generations who relied on physical spaces for social interaction, Gen Z builds relationships through virtual platforms like Xiaohongshu and Douyin, where identity is formed and expressed online. The social function of traditional physical spaces is being deconstructed. These younger consumers are more inclined to pay for product value than for experiential or atmospheric premiums. Luckin’s grab-and-go model and Manner’s small-format stores succeed precisely because they align with this trend of “de-spatialized” consumption.

Starbucks also faces serious challenges in expanding into lower-tier markets. In third- and fourth-tier cities, consumer preference leans toward high-sugar, low-caffeine beverages—a stark contrast with Starbucks’ core product offerings. When lemon drinks from Mixue Bingcheng or fruity teas from brands like Guming are sold for 10–15 RMB, Starbucks struggles to justify its pricing, even after the cuts. Adding to the pressure is the growing dominance of digital ordering, where delivery continues to eat away at the “third space” value proposition.

Starbucks is clearly attempting to adapt. Its decision to reduce prices on non-coffee beverages hints at a shift toward expanding consumption scenarios—from “morning coffee” to “afternoon tea.” Its cross-brand collaboration with Disney’s Zootopia also reflects a marketing approach increasingly modeled on tea and beverage brands. On the infrastructure side, nearly half of its newly opened stores are now located in cities below the third tier, but daily sales volumes of just 50–100 cups fall short of expectations. Meanwhile, rumors of equity restructuring in the China business and major changes in upper management suggest that the brand is at a critical crossroads.

This price adjustment may be just the beginning. The real challenge facing Starbucks is how to rebuild brand value in an age of consumption downgrading. Will it dive fully into price wars, or redefine the kind of experience only it can offer? Should it continue to uphold a globally standardized product matrix, or pursue deeper localization to fit Chinese tastes? The answers to these questions will shape Starbucks' trajectory for the next twenty-five years in China.

Howard Schultz once said, “If we were just about coffee, Starbucks wouldn’t exist.” Today, Chinese consumers are posing a sharper question: “If I don’t need your space, why should I buy your coffee?” The answer to this question may determine not just the fate of one company, but symbolize a historic shift in China’s consumer market—from symbolic consumption to rational, value-driven choices. In this new era, any brand whose core value rests on “spatial narrative” must confront the painful process of reevaluating what it truly offers.